Vince and his team are outstanding! They have conducted two deep-cleaning move outs for me. I highly recommend them and use them as my preferred vendor for my cleaning needs.
May 5, 2020.
Very good service. On time and clean.
January 15, 2020.
Vince was very courteous, friendly and professional! Took his time with carpet cleaning and was very thorough. Surprisingly pretty quick too considering the great attention to detail. Would definitely return to them for future cleaning needs!
August 19, 2019.
Fantastic customer service. Stayed late until the job was done!
April 25, 2019.
Vince and Shasha (sp?) were very friendly and professional! They were honest and explained spots that could not be removed and why. The cleaning went very well and timing was perfect! Great, friendly service all around, hope to refer and schedule with them again if needed. Thank you Tru Shine!
August 29, 2018.
Every two week they're at my home as scheduled on time. My home is always clean thanks to Tru Shine Residential Cleaning. Great customer service!
August 17, 2018.
I have used these service for three moves now and have never been disappointed. Always professional and thorough!! I highly recommend!!!
Tony Kim (Cheeba)
June 28, 2018.
Great service and thorough cleaners also was prompt in response over phone for convenient appointment !
overall very satisfied and thanks to the crew who came by !
I needed to clean the carpets before the sale of my home and found Tru Shine on Craigslist. I was able to book an appointment the following morning.... read more Vince and his crew showed up promptly, they were very professional, friendly and courteous. Before the cleaning, he explained what he was going to do, especially on those heavy soiled areas. They cleaning took about an hour half and it was a huge difference. 100% satisfied with the cleaning and service Tru Shine provided. I highly recommend them for your cleaning needs
Clay M. 11/24/2020
Absolutely best carpet cleaning company in the Pacific. Thankyou True Shine for doing such great work and caring for our carpet as if this was your own home! Great rates/... read more Great work!!!!!!!
Sam N. 9/02/2020
Tru Shine did an amazing job on our house. They did a move out cleaning and whole house carpet cleaning and made our house brand new again. When... read more they say whole house, they literally do the whole house from top to bottom. I would highly recommend them and will definitely use them again. Thank you Vince!
S S. 8/23/2020
Vince and team were great! They did an excellent job with our windows and screens, paying special attention to the sills. Very conscientious work!
Leslie T. 7/18/2020
Very quick response to request. Being able to schedule online very helpful. Follow up and communicating details and requirements by txt messaging and voice calls ensured no surprises.... read more Vince txt to say they were running ahead of schedule for the day and if they could start earlier than planned. Worked out terrifically. Carpets looked great after cleaning . We were very satisfied with the service, the technicians, and price was very competitive. Would work with Tru Shine again recommend their service.
Ben T. 7/01/2020
Not only is the price reasonable, but they do a great job ! My carpet looks awesome I will definitely consider booking again for housekeeping/cleaning services. Thank you !
Jessica K. 6/16/2020
I had beat up carpet that had hard to remove stains and some dried glue or kid stuff on it. I guess that's what happens when you have kids. ... read more I know my husband and I have tried to take this out with the carpet cleaner we had rented from a store, but were unsuccessful. Since we had house guests coming soon, I wanted our carpets to look clean and refreshed. I was also thinking of ripping out the carpet and putting down new carpet or tile in the next few months. However, I don't feel like I need to change out the flooring anymore. The carpets look much cleaner and they were able to remove those hard stains. It doesn't look as dirty and the carpet looks lIke that off white color I remember from 8 years ago. They were able to do our 3 rooms in a little less than 2 hours. The staff was friendly.
They just needed a water source and hooked up their machine and hoses to to the sink by our washing machine. The floors were of course wet when they were done and said it would take 6 hours to dry. However I could open the windows to dry the carpets because it was rainy so they were still a little damp after 6 hours. But that's ok. The carpets look fantastic. Easy to book online and they were actually one of the cheapest places $149 for 3 rooms. That's a steal when I think about how much it would take to change out the carpet in 3 rooms.
Sherilyn L. 1/08/2020
This is the second time I've used trushine. First time Vince just cleaned my carpets and exceeded my expectations.this time I had him clean the whole house. He showed up... read more with one other person and 6 hours later the house was spotless. My wife and I are talking about hiring them on bi-monthly basis. If you need a cleaning I highly recommend them they are professional, friendly, timely and Vince is a veteran so he has my business for life.
Marcus J. 5/18/2019
Mr Oliver was awesome! Great service, extremely affordable prices in Hawaii. With excellent service. Recommend you try Tru!
Success F. 11/25/2018
They did amazing! I never thought my carpet would be back to normal and they did it! Quick and efficiently! I've used multiple carpet cleaners and they are by far... read more the best!
Kristen K. 11/22/2018
Excellent scheduling, on time, efficient and very friendly. Plan to call them back again in the near future.
Garrett S. 10/30/2018
They did a great job in my opinion, but my previous landlord thought otherwise.
No complaints about carpet cleaning and I personally believe the homeowner/landlord was far too critical... read more about the cleanliness. Resulting in a partial security deposit refund.
Josh M. 7/13/2018
Vince and his crew were responsive, timely and professional. They did an excellent job, all for the price they quoted. They should be your first call wether you are... read more a renter or a landlord. I will recommend them to all of my colleagues and tenants.
Arjay F. 1/16/2018
This company is amazing!!! They vastly exceeded my expectations in terms of professionalism, kindness, and efficiency. When I first called and received a quote I was a bit shocked at... read more the price, but I had NO idea all that hiring Tru Shine entailed. They arrived right on time (3 minutes early in fact) and ready to work. 3 hours later my extremely dirty condo shined like new. The Jalousie windows looked bran new (in the 3 years of lived there I was never able to make them sparkle like that), the oven which was once black on the bottom looked like it had never been used. They do an excellent job and truly are worth every penny. I cannot emphasize how awesome TruShine is!
Rachel L. 12/30/2017
SUPER CLEANERS- I am a Realtor and do property management -Tru Shine did a first rate move-out clean for me recently at a little more than half the price... read more that most cleaners charge. I booked the day prior and they showed up ON TIME with a crew of cleaners and finished everything in just over three hours. The owners were there to do a walkthrough at the end, showing me everything that they had done. I had no complaints - everything was done perfectly, including the lanai and all the appliances.
I give them two thumbs up.
Terra G. 3/31/2016
very reasonable price, accomodating and they really do a great job! our place was spotless! will do business again! great customer service! Carpet is fresh and clean.
Kristina G. 7/31/2015
I used Vince and his crew at the recommendation of my real estate agent, Shannon Smith. I did not have any carpets but the cleaning was great and happened within... read more a couple of days of contact. Price was also very reasonable.
Peggy G. 2/16/2015
We had decided to buy new carpet for the whole house. The carpets weren't bad, but we didn't think they were as good as they could have been and we... read more were needing to sell our house. After talking to our realtor, we decided to get them cleaned first. She gave us Tru Shines information and from the minute we contacted them, they were awesome. Great customer service. Timely and they did an excellent job. Our carpets look brand new. Saved us so much money. Will be using them again in the future.
Laurie F. 2/08/2015
If you're looking for a great price and excellent service, I recommend TruShine. When I moved into my condo, the previous renters didn't do their part to keep the carpets... read more as clean as they should have. We rent from private owners, so it was on us to do anything such as clean the carpets, paint the walls, etc. So after some research and calling a couple companies, we ended up choosing Tru Shine to come get us straightened around.
I write this review as they clean our carpets for the second time in 12 months and they're doing a phenomenal job. When we do decide to move out, we will definitely be using them again anytime we need our carpets cleaned.
They use REAL equipment (Rotovac's), not some Rug Doctor you rent from Safeway. If you want it done, done right, and have your carpets come out looking next to new, give these guys a chance.
Jason L. 7/23/2014
The professional service of this company compares to no other; they are in a league of their own! I had my carpet clean after a move out and was... read more told it would take about 4 hours to complete. I knew I had the right company when I heard that because some companies are done in two hours and the carpet reflects the effort. Several rooms were pretreated twice to ensure the best possible outcome. Would recommend this company to all friends and family. The heavy duty extraction machine and attention to detail made all the difference. Thanks for quality service!