EXCELLENT Based on 11 reviews Eden ShapiroMarch 22, 2021.Trustindex verifies that the original source of the review is Google. Great! Barbara ThompsonJune 25, 2020.Trustindex verifies that the original source of the review is Google. Vince and his team are outstanding! They have conducted two deep-cleaning move outs for me. I highly recommend them and use them as my preferred vendor for my cleaning needs. Loren ThackerMay 5, 2020.Trustindex verifies that the original source of the review is Google. Very good service. On time and clean. Tori RyanJanuary 15, 2020.Trustindex verifies that the original source of the review is Google. Vince was very courteous, friendly and professional! Took his time with carpet cleaning and was very thorough. Surprisingly pretty quick too considering the great attention to detail. Would definitely return to them for future cleaning needs! Josh WadeAugust 19, 2019.Trustindex verifies that the original source of the review is Google. Fantastic customer service. Stayed late until the job was done! Edie HiroeApril 25, 2019.Trustindex verifies that the original source of the review is Google. Vince and Shasha (sp?) were very friendly and professional! They were honest and explained spots that could not be removed and why. The cleaning went very well and timing was perfect! Great, friendly service all around, hope to refer and schedule with them again if needed. Thank you Tru Shine! Kevin MedeirosAugust 29, 2018.Trustindex verifies that the original source of the review is Google. Every two week they're at my home as scheduled on time. My home is always clean thanks to Tru Shine Residential Cleaning. Great customer service! Christine GonzalezAugust 17, 2018.Trustindex verifies that the original source of the review is Google. I have used these service for three moves now and have never been disappointed. Always professional and thorough!! I highly recommend!!! Tony Kim (Cheeba)June 28, 2018.Trustindex verifies that the original source of the review is Google. Great service and thorough cleaners also was prompt in response over phone for convenient appointment ! overall very satisfied and thanks to the crew who came by ! thanks Vince
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Extremely arrogant for not being able to speak english well.
Apparently, she had to survey my home to assess how much I could afford.
Sent a ridiculous ... read more quote for $250.00 an hour. Totaling $750.00 for a 2-2.5 hour job but, as she explained, its per job so if they determine that the job is done in 1.5 hrs they must still get paid the $750.00.
The rate for cleaning people in the state of New York is $17.00-$25.00 an hour.
Don't be ripped off byNeverRingOut B.
5/15/2024I recently hired Tru Shine Residential Cleaning for a move-out deep clean of a messy three-bedroom townhouse and couldn't be happier with the results. Their easy online booking and flat... read more fee rates made the process hassle-free. The team was punctual, efficient, and paid great attention to detail. They tackled everything from latex paint drippings to stubborn cat litter and a whole lot of dust and debris left from the previous owners. I highly recommend Tru Shine for anyone needing a top-notch cleaning service.
Stefan K.
4/12/2024I needed to clean the carpets before the sale of my home and found Tru Shine on Craigslist. I was able to book an appointment the following morning.... read more Vince and his crew showed up promptly, they were very professional, friendly and courteous. Before the cleaning, he explained what he was going to do, especially on those heavy soiled areas. They cleaning took about an hour half and it was a huge difference. 100% satisfied with the cleaning and service Tru Shine provided. I highly recommend them for your cleaning needs
Clay M.
11/24/2020Absolutely best carpet cleaning company in the Pacific. Thankyou True Shine for doing such great work and caring for our carpet as if this was your own home! Great rates/... read more Great work!!!!!!!
Sam N.
9/02/2020 -
Arrived right on time. Prompt, courteous and respectful of my house. They did a fantastic job cleaning our carpet and at a fair price. We will definately use their service... read more again!
Greg N.
8/25/2020Tru Shine did an amazing job on our house. They did a move out cleaning and whole house carpet cleaning and made our house brand new again. When... read more they say whole house, they literally do the whole house from top to bottom. I would highly recommend them and will definitely use them again. Thank you Vince!
S S.
8/23/2020Vince and team were great! They did an excellent job with our windows and screens, paying special attention to the sills. Very conscientious work!
Leslie T.
7/18/2020Very quick response to request. Being able to schedule online very helpful. Follow up and communicating details and requirements by txt messaging and voice calls ensured no surprises.... read more Vince txt to say they were running ahead of schedule for the day and if they could start earlier than planned. Worked out terrifically. Carpets looked great after cleaning . We were very satisfied with the service, the technicians, and price was very competitive. Would work with Tru Shine again recommend their service.
Ben T.
7/01/2020 -
Not only is the price reasonable, but they do a great job ! My carpet looks awesome I will definitely consider booking again for housekeeping/cleaning services. Thank you !
Jessica K.
6/16/2020I had beat up carpet that had hard to remove stains and some dried glue or kid stuff on it. I guess that's what happens when you have kids. ... read more I know my husband and I have tried to take this out with the carpet cleaner we had rented from a store, but were unsuccessful. Since we had house guests coming soon, I wanted our carpets to look clean and refreshed. I was also thinking of ripping out the carpet and putting down new carpet or tile in the next few months. However, I don't feel like I need to change out the flooring anymore. The carpets look much cleaner and they were able to remove those hard stains. It doesn't look as dirty and the carpet looks lIke that off white color I remember from 8 years ago. They were able to do our 3 rooms in a little less than 2 hours. The staff was friendly.
They just needed a water source and hooked up their machine and hoses to to the sink by our washing machine. The floors were of course wet when they were done and said it would take 6 hours to dry. However I could open the windows to dry the carpets because it was rainy so they were still a little damp after 6 hours. But that's ok. The carpets look fantastic. Easy to book online and they were actually one of the cheapest places $149 for 3 rooms. That's a steal when I think about how much it would take to change out the carpet in 3 rooms.Sherilyn L.
1/08/2020This is the second time I've used trushine. First time Vince just cleaned my carpets and exceeded my expectations.this time I had him clean the whole house. He showed up... read more with one other person and 6 hours later the house was spotless. My wife and I are talking about hiring them on bi-monthly basis. If you need a cleaning I highly recommend them they are professional, friendly, timely and Vince is a veteran so he has my business for life.
Marcus J.
5/18/2019 -
They did amazing! I never thought my carpet would be back to normal and they did it! Quick and efficiently! I've used multiple carpet cleaners and they are by far... read more the best!
Kristen K.
11/22/2018Excellent scheduling, on time, efficient and very friendly. Plan to call them back again in the near future.
Garrett S.
10/30/2018They did a great job in my opinion, but my previous landlord thought otherwise.
No complaints about carpet cleaning and I personally believe the homeowner/landlord was far too critical... read more about the cleanliness. Resulting in a partial security deposit refund.Josh M.
7/13/2018Excellent service. Showed at appointed time, friendly and let me know how long it would take. Advised of the drying time and how to make it faster. Couch and rug... read more look brand new now. Carpet in stairwell has no smell now, (dogs) and is super soft.
Will be using them when we move so that they can clean the homes just as well as they cleaned our furniture and carpet.Tanya S.
7/01/2018 -
Vince and his crew were responsive, timely and professional. They did an excellent job, all for the price they quoted. They should be your first call wether you are... read more a renter or a landlord. I will recommend them to all of my colleagues and tenants.
Arjay F.
1/16/2018This company is amazing!!! They vastly exceeded my expectations in terms of professionalism, kindness, and efficiency. When I first called and received a quote I was a bit shocked at... read more the price, but I had NO idea all that hiring Tru Shine entailed. They arrived right on time (3 minutes early in fact) and ready to work. 3 hours later my extremely dirty condo shined like new. The Jalousie windows looked bran new (in the 3 years of lived there I was never able to make them sparkle like that), the oven which was once black on the bottom looked like it had never been used. They do an excellent job and truly are worth every penny. I cannot emphasize how awesome TruShine is!
Rachel L.
12/30/2017SUPER CLEANERS- I am a Realtor and do property management -Tru Shine did a first rate move-out clean for me recently at a little more than half the price... read more that most cleaners charge. I booked the day prior and they showed up ON TIME with a crew of cleaners and finished everything in just over three hours. The owners were there to do a walkthrough at the end, showing me everything that they had done. I had no complaints - everything was done perfectly, including the lanai and all the appliances.
I give them two thumbs up.Terra G.
3/31/2016