First time booking cleaning services?

If this is your first time booking cleaning services online (or booking cleaning services at all), it may seem a bit confusing. Don't worry, Tru Shine makes the process very simple. Just follow these five steps to SUCCESS:

Step 1

Decide what type of service you need:

Use the "services" menu link to explore your options.

Step 2

Use the "book now" button links to conveniently book the service. Once you're done booking the service and choosing the date, your appointment will be considered "confirmed" and you will receive an email as confirmation. Save this email in case you need to adjust or cancel your booking. We'll also send you a reminder text message one day prior to your appointment.

Step 3

When the cleaning crew arrives, the supervisor will likely know this is your first time booking cleaning services with us. They will identify themselves and do a walk through with you and confirm the level of service you booked with us online. This walk through will allow you to ask any questions or let the supervisor know you would like extra attention on a particular area of your home.

Step 4

Once the crew is done with the cleaning, you and the crew supervisor will do another walk through to make sure you're satisfied with the service. Even if this is your first time booking a cleaning service, don't be shy about pointing out anything that may have been missed. This is the time to address it - not after they've left.

Step 5

Once you're done with the walk through and are satisfied with everything, you'll have an opportunity to schedule our next visit. Be sure to ask the supervisor about how to qualify for a discount on your next appointment. Let's get you started!!

Tru Shine Residential Cleaning IconTru Shine Residential Cleaning

95-390 Kuahelani Avenue, Mililani

5.0 11 reviews

  • Avatar Rayna Cockett ★★★★★ 2 months ago
    Absolutely IMPRESSIVE work. I had general housecleaning and carpet cleaning… eighteen year old carpet looked brand new and house was immaculately stunning … GREAT service! Vince was professional from moment I booked to the end of job. Highly … More recommend!!
  • Avatar Jeffrey Pinsonneault ★★★★★ a month ago
    Outstanding service. Crew was wonderful and did a great job. Very happy and was able to pass so lease inspection. Complete house cleaning included interior exterior window and screens, blinds, ceiling fans, shampoo were in our carpet.
  • Avatar Kevin Fung ★★★★★ 10 months ago
    Vince Oliver and the TruShine team consistently provide the highest quality service that is affordable for our clients. Whether it's his professionalism, responsiveness, his attention to detail or his overall positive demeaner I love … More working with the guy. He's incredible with communication and even after I made a huge blunder recently that impacted his team's schedule, they pivoted quickly and were able to get our clients the help they needed. Looking forward to doing many more jobs with you Vince. Mahalo!
  • Avatar Clay Madrona ★★★★★ a year ago
    I needed to clean the carpets before the sale of my home and found Tru Shine on Craigslist. I was able to book an appointment the following morning. Vince and his crew showed up promptly, they were very professional, friendly and courteous. … More Before the cleaning, he explained what he was going to do, especially on those heavy soiled areas. The cleaning took about an hour half and it was a huge difference. 100% satisfied with the cleaning and service Tru Shine provided. I highly recommend them for your cleaning needs
  • Avatar Steven Kulak ★★★★★ a year ago
    Vince and his team arrived promptly at the appointment time that was scheduled. The entire team was courteous and professional. Vince walked around and explained what was going to be done while his team got set up. They were able to facilitate … More additional work being done in the house. Once they were finished, Vince was sure to do a walk through to make sure everything was completed to my satisfaction. They also guaranteed any issues the property manager had to contact them and would work to resolve them.
  • Avatar Donna Gamboa ★★★★★ a year ago
    Vince and Sha Sha were on time! Both worked diligently nonstop and were thorough. They were both friendly, courteous, and considerate professionals. Excellent job, folks! Thank you so very much! Would definitely refer them to my friends! … More
  • Avatar Katie Suggs ★★★★★ 11 months ago
    They did a awesome job ! I was surprised they got the job done so quickly with it being 3 of them . They did exactly what i asked and left my house spotless , they even cleaned my dishes lol . Thank you so much !
  • Avatar Angelina Vaught ★★★★★ a year ago
    A++ We sold our home and were moving off island after 12 years. Being a housekeeper myself I knew how challenging it would be to find someone reliable who would also do a fantastic job paying attention to detail. I was also nervous about … More prepaying to book my cleaning, but Vincent and his team sent confirmation text messages to confirm as it got closer to our cleaning and carpet shampooing date. They also returned my phone calls, showed up on time for both days, and did a fantastic job making our home look new again. I have so much gratitude for Tru Shine Residential Cleaning. Mahalo you guys, from the bottom of our hearts. 🙂
  • Avatar Thea Renee Schuler ★★★★★ a year ago
    They did a great job. Have pets and they cleaned up stains and messes well. I appreciate their work and will use again.
  • Avatar Lisa Chun Fat ★★★★★ a year ago

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